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  • News
  • September 10, 2014

Creating Jobs and Building Up the Economy in Eastern Ontario

Province Helping Nordia Open New Contact Centre in Peterborough


September 10, 2014


Ontario is helping Nordia Inc., establish a new contact centre in Peterborough that will create at least 233 jobs.


Nordia is Canada’s largest provider of customer service solutions in the telecommunications sector, with nine contact centres Canada-wide employing about 3,100 people. The contact centres offer customer service support, directory assistance, teleconferencing services and technology-assisted relay services for hearing and speech-impaired customers.


A grant of $181,510 from the province’s Eastern Ontario Development Fund will help the company open a new facility in downtown Peterborough, bringing the number of contact centres operated by Nordia in Ontario to three.


The Eastern Ontario Development Fund is driving job creation and business growth, and was the model for the successful Southwestern Ontario Development Fund. Since 2008 these two funds have strengthened local economies by generating private sector commitments to create and retain more than 28,000 jobs across the province.


Helping businesses stay competitive and grow in Ontario is part of the government's economic plan that is creating jobs for today and tomorrow by investing in people, building modern infrastructure and supporting a dynamic and innovative business climate.




“Our government is focused on keeping our economy growing and thriving so we can stay ahead in the fiercely competitive global economy. Nordia is an example of strong, innovative and dynamic companies that drive economic growth and create jobs in our province. Congratulations and welcome to Peterborough.”

—   Brad Duguid, Minister of Economic Development, Employment and Infrastructure


“Growing Ontario’s economy our government’s top priority. We are focused on strategic public investments that will create lasting benefits for our people, families and communities across Ontario. Nordia is an example of an industry leader that drives our economy and provides innovative and high quality services across the country. We are proud that they have chosen to bring to three their total number of operations here in Peterborough and look forward to their continued growth and prosperity. 

— Jeff Leal, MPP, Peterborough


“Delivering a better service experience at every level is a core part of Bell's customer-focused investment strategy,” “Bell is proud of our investment in new call centers here in Ontario and across Canada, and the new Peterborough locations will play a major role in ensuring Bell delivers a superior customer experience."

—   John Watson, Executive Vice President, Customer Operations, Bell Canada





  • The Eastern Ontario Development Fund accepts applications from qualified businesses that are growing and creating jobs.
  • Sectors eligible for the fund include advanced manufacturing, processing, life sciences, information and communications technology, tourism and cultural industries.
  • Since 2008, the government has committed over $70 million in Eastern Ontario Development Funding, attracting a total investment of more than $700 million. These investments have helped to create over 3,000 new jobs and retained more than 13,000 jobs in the region.




Learn how Ontario is helping companies expand their exports with Going Global: Ontario’s Trade Strategy

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